Privacy Policy

1. Scope of this policy

This Privacy Policy explains how Digitalis ("Digitalis", "we", "us", "our") collects, uses, discloses and safeguards information when you visit www.digitalismarketingagency.com (the "Site"), engage us for services, or otherwise interact with us. It applies to visitors, prospective clients, clients, and users of any services we deliver on a client's behalf where we act as a data processor. By using the Site, you agree to the practices described here.

2. Information we collect

We collect information in the following ways:

• Information you provide directly: name, company, job title, email address, phone number, and any message content submitted through contact or quote-request forms, email, or calls.
• Information collected automatically: IP address, browser and device type, pages viewed, referring URL, time on page and general location, collected via cookies, log files, and analytics tools.
• Information from campaigns we run: where you interact with an ad, social post, or landing page we manage on behalf of a client, limited engagement data may be collected in line with that client's own privacy notice.
• Information from third parties: data made available to us by advertising platforms, analytics providers, or social networks in aggregate or pseudonymised form.

3. How we use information

• To respond to enquiries, prepare proposals, and deliver contracted services.
• To operate, secure, and improve the Site and our marketing.
• To send updates, proposals, or marketing communications, where you have not opted out.
• To measure campaign performance and produce the reporting our services promise.
• To comply with legal obligations and enforce our agreements.

4. Cookies & tracking technologies

The Site uses cookies and similar technologies (pixels, tags, local storage) for essential site function, analytics (understanding how visitors use the Site), and — where enabled — advertising measurement. You can control cookies through your browser settings; disabling non-essential cookies may limit some Site features but will not block access to core content.

5. How we share information

We do not sell personal information. We may share information with:

• Service providers who support hosting, analytics, email delivery, and advertising platforms, under confidentiality and data-processing terms.
• Clients, where information is collected on their behalf as part of a campaign we manage for them.
• Professional advisors and authorities, where required to comply with law, regulation, or a valid legal process.
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to equivalent protections.

6. Data retention

We retain personal information for as long as needed to fulfil the purposes described in this policy, satisfy legal, accounting or reporting requirements, and resolve disputes. Contact-form enquiries that do not convert into an engagement are typically retained for a limited period before deletion or anonymisation.

7. Security

We apply administrative, technical and physical safeguards designed to protect information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights & choices

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to or withdraw consent for certain processing, including marketing communications. To exercise these rights, contact us using the details below; we will respond within a reasonable timeframe and may need to verify your identity first.

9. Children's privacy

The Site is intended for business audiences and is not directed to children. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us information, please contact us so we can remove it.

10. International transfers

We are based in India and may use service providers located in other countries. Where information is transferred internationally, we take reasonable steps to ensure it receives a comparable level of protection to that described in this policy.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.

12. Contact us

Questions about this Privacy Policy or how your information is handled can be sent to privacy@digitalismarketingagency.com or via the contact form on our homepage.